Abstract
Kosovo, especially in the circumstances of European integration, requires improvements in social and public insurance policies to ensure that society functions efficiently and protects its members from risks. The study aimed to identify ways of improving national policy and legal regulation of the insurance sector in Kosovo. Regulatory documents and statistical data from insurance authorities in Kosovo were addressed to achieve this goal. An examination of the public policy and legislative framework controlling Kosovo’s insurance sector found various issues that demand immediate attention and reform. The analysis showed that existing legislation does not always meet the challenges and needs of the insurance market in the 21st century. The need for a new regulatory framework becomes even more urgent due to the need to introduce voluntary insurance for all segments of the population, which has the potential to provide wider access to insurance services and reduce risks for individuals in the event of unforeseen events. The study also found that one of the important problems is the low level of insurance culture among the population. Many Kosovo citizens might underestimate the advantages of insurance or are unaware of the many insurance products and possibilities available. Addressing this problem require large-scale educational campaigns and programmes aimed at raising public awareness of the importance and benefits of insurance, as well as disseminating information about available insurance products and their options. The practical significance of this study is the development of ways to improve the insurance sector in Kosovo
Keywords: service agreement; damage; policy; regulatory authorities; social protection
Suggested citation
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